


Chris Zvitkovits
CONTACT
chris.zvitkovits[at]wendekraft.com
When I started with organizational consulting based on systemic models in 2014, I was already influenced by a good 11 years of leadership work in industry and five years of non-profit management in the ecological sector. The transition from leadership to consulting was more challenging than I expected. In addition to the correct application of systems theory in coaching and organizational consulting, developing an unbiased, benevolent and open attitude turned out to be at least as important. My interest in Daoism and Buddhist philosophy was helpful due to the similarities of some concepts. Both wisdom traditions continue to serve me as a source of inspiration and ethical guidance. There is nothing more practical than a good theory.
Coaching: Getting into relationship.
In coaching, I engage with my counterpart, and we develop a trusting relationship. This allows for an individualized, in-depth exploration of the issues. In coaching, I rely on various approaches based on systems theory, supplemented by tools from solution-focused thinking and brief therapy. A substantial amount of psychological training and self-reflection helps me further develop my skills and keep the concerns of my coachees at the forefront.
Working with me encompasses not only the content (the factual level), but also other relevant dimensions, such as relationship dynamics and the sensory-somatic level (feelings, inner experiences). My experience as an organizational consultant and executive is particularly valued in leadership coaching sessions with executives and management teams.
Organizational consulting: learning and growing.
Since Taylor and Weber, there has been a desire to design organizations as machines and use people as resources. I work with people and organizations that want to harness the power and potential of social systems and humans. My role as an organizational consultant is to design communication processes and select appropriate formats for addressing the issues. Sometimes facilitating a workshop is sufficient. For more complex issues, I accompany you from design and planning to implementation, or even partial phases. It is important to me that the organization and its people learn to design and implement sustainable and viable solutions on their own.
Central elements of working with organizations are purpose (Why do we exist? What do we want to achieve?), effectiveness (How do we do things? Impact), and leadership. I create a framework for reflection on one’s own doing and help leadership teams identify relevant changes in society and the markets. This often provides starting points for micro-interventions and even more comprehensive initiatives for the organization. In the spirit of Kaizen(1) – the art of small steps.
(1) Kaizen is a Japanese term composed of the words “change” (Kai) and “for the better” (Zen).
Conflict work: Positive self-diagnosis
A central question in conflict resolution is: How do we gain access to what the other party really wants to say? Conflict consulting for organizations requires more than just moderating the conflict. The conflict area must be carefully identified and processed. In doing so, I base my approach on the “Solution-Focused Conflict Survey”(2), a method I developed specifically for conflict consulting for organizations. If the conflict dynamics can be turned into constructive ones, the immediate establishment of new (communication) structures can be part of a sustainable solution. That’s why I tend to design interventions with the end of the conflict work in mind which can be the beginning of organizational development.
The reverse order also often occurs. Mediative formats can be part of organizational consulting and team coaching. If a conflict is recognized during consulting processes or coaching sessions, I adapt the consulting format accordingly. Since conflicts are a completely normal and important part of leadership work, the opportunity to address them in the course of consulting projects is advantageous.
(2) Solution-focused Conflict Survey: Positive Selbstdiagnose bei Konflikten in Organisationen. Chris Zvitkovits, Hampp Verlag 2015
Consulting focus
Coaching
Organizational Consulting
Conflict Resolution and Consulting
Trainings in Communication, Self-leadership & Inner Work, Leadership Development
Working languages:
German (native speaker), English
Professional positions
- Coach | Systemic organizational consultant | Mediator since 2014
- 3 years as Head of Sales Services for Central and Eastern Europe at a multinational telecommunications company.
- 2 years as commercial Head of Division of an international telecommunications equipment supplier.
- 4 years of corporate investment management and controlling for Central and Eastern Europe of an international industrial group.
- 1.5 years as Head of commercial business of an international electrical and energy technology manufacturer.
- 3 years Environmental Consulting in eastern Austria.
- 2 years municipal waste management.
Education
- Master’s degree (MSc) in Counseling Sciences with a focus on Conflict Resolution, Sigmund Freud University Vienna (2014)
- Certified mediator according to the Civil Mediat Act, Arge Bildungsmanagement Wien (2014)
- Diploma course in Solution-Focused Coaching and Consulting, Solutions Management Center Vienna (2013)
- Systemic Change Design & Organizational Development course, trainconsulting Vienna (2013)
- Business Administration (Mag. rer. soc. oec) with a specialization in Industrial Management and Business Information Systems, Vienna University of Business and Economics (2000)